Service Cloud

Helping your customers at Every Touchpoint.

Pexlify will help you simplify multi-channel support and improve efficiencies with Salesforce Service Cloud - the #1 Case Management & Workflow solution.

Empower your agents with a complete set of productivity tools to deliver a faster, smarter, more personalised customer service.

Flexible & Scalable

Pexlify implements Service Cloud solutions that enable users to automate service processes, streamline workflows, find key articles, topics and experts to support the agent. Users can access the cloud from anywhere, at any time, on any device.

We will show you how providing real-time and accurate support, you can increase customer satisfaction while improving the lifetime value and loyalty of your customers.

As your support requirements grow, simply add more seats or upgrade your edition with additional features.

Want to learn how Pexlify can help your business? Schedule a call today!

Benefits

Delivering Results

Case Studies

Ulster Bank

Pexlify’s bespoke solution helped Ulster Bank to improve their customer satisfaction scores and to understand, based on customer feedback, where they were performing well.

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ICON plc

ICON’s new ‘Key Client Hub’ community workspace allows management and sales agents to focus on their top tier accounts, improve communications & increase sales.

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Wonga

In this complex project, Pexlify delivered a unique solution to allow Wonga’s customer service agents to be able to view and manage new customer loans within Salesforce.

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