Our team are Community Cloud experts. With our unique methodology and implementation expertise, harness the power of social and mobile to create lively communities for rich customer engagement, employee collaboration; and alignment with resellers, partners, and distributors.
We’ll set you up to connect directly with customers, employees, resellers, distributors, and partners to increase success and sales.
Enable customers and partners to connect with experts and find information and resources they need to resolve issues and manage tasks.
Help customers connect and help each other and themselves with rich, self-service communities.
Drive employee productivity and enable service agents to concentrate on the most complex and impactful issues.
CoreHR required a community-based solution that assisted with increasing their case deflections by allowing customers to self-solve their support questions with knowledge articles.Learn More
The Volkswagen Financial Services Ireland team required a flexible, scalable solution that allowed them to manage PCP/HP renewal contract opportunities.Learn More
ICON’s new ‘Key Client Hub’ community workspace allows management and sales agents to focus on their top tier accounts, improve communications & increase sales.Learn More