The Blog - Expert Thoughts & Opinions

Goodbye 2020, Hello 2021!

What a year it has been! It is certainly one for the history books. And although it has been a bit of a whirlwind, I think we’re all a little happy to be saying goodbye to 2020!

This year has caused a lot of upheaval and change in most industries. While not suitable for everyone, we’ve learned that we can accomplish just as much when working from home. We have also seen an increased focus on the importance of digital transformation in every business, in every industry. 

We have also been very fortunate that we have been able to continue to grow as a company, as well as support our customers through this difficult period. We would like to thank all our customers and partners for the continued support, as well as our employees for their dedication and hard work this year. 

As we look forward to 2021 with anticipation and excitement, let’s have a quick recap of an unforgettable year.

Pexlify nominated for ‘Top Emerging Company’ in the Technology Ireland Awards

It was an honour to be shortlisted for the TechIreland 'Emerging Company of the Year'. It is excellent recognition for all the hard work the team has put in over the past 5 years, and especially the last 12 months, in difficult circumstances. Next year is our year ��

Celebrating Five Years in Business! 

This year, Pexlify celebrated five years in business. It is a great accomplishment for any business and we are thankful to our customers, employees and Salesforce for the amazing support throughout the years! 

Although we were all stuck at home, we had to celebrate with our whole team! We sent out some hampers to everyone and had a virtual team-building event (thanks to Dynamic Events Ireland). 

Video series of employees 

This year has been a great year of growth for Pexlify. Not only have we had 2 new groups of graduate developers and many new hires across all departments, but we also started a video series earlier this year. In this video series, we chatted with a few of our employees (Graduates, Tech Lead, Engagement Manager) to get to know a bit more about their roles and working at Pexlify. 

In this video, Conor shares some insight into the life and role of an Engagement Manager at Pexlify. 

Customer Service Ebook & Popular Posts

Not only did we post a lot of blog posts this year, with special thanks to many guest bloggers across different departments, we managed to release not one, but two E-books. One in particular which really resonates with the year that has passed is our Signature Customer Service Ebook. In this ebook, we really dived into ‘the new normal’ and discussed managing your signature customer service remotely. 

You can catch up on the blog post and download the Ebook here.


You can also check out some of the other Ebook from this year ‘How Financial Services Companies can Recalibrate for the New Normal’ here

Some of our other popular posts this year included:

Five Ways to Present A Successful Salesforce Project to Senior Management

The benefits of Salesforce for FinTech firms

Searching for a UK Salesforce Partner: Find the right path to Success

Digital Transformation Series

As we said above, this year has shown the world how important Digital Transformation(DT) is. More than ever before companies from all different industries are placing high importance on digital transformation. We’re happy to be here to help many businesses transformation and in doing so we have created some content and hosted webinars this year to help share some information on DT.

We've shared a number of blog posts including a Digital transformation Journey post where we discuss planning your roadmap to success. 

This year we hosted a webinar all about digital transformation with Conga. 

We heard from Pexlify, Conga and Allianz Care on how Salesforce Communities can maximize customer data to fast track digital transformation and drive new opportunities and strategic insights. Want to see it? Click below to view on-demand: https://promo.pexlify.com/power_of_data_webinar

And of course, we’re ending the year watching Dreamforce online with everyone. Although we’re sad to not be there in person this year it’s great that we can still enjoy all things Dreamforce from the safety of our own homes! We’re certainly looking forward to being back in San Francisco for Dreamforce ‘21! 

Again, a huge thank you to all of our customers, employees, partners and followers for a great year. We are looking forward to an even greater year in 2021! 


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Pexlify is a Salesforce Platinum Partner in the UK & Ireland. 

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