-
Leading
Global Salesforce agency partner
-
Top 6
Overall worldwide partner
-
20+
Years as a Salesforce partner
-
3,000+
Salesforce trained staff globally
-
-
3,000+
Salesforce trained staff globally
-
-
-
Leading
Global Salesforce agency partner
-
Top 6
Overall worldwide partner
-
20+
Years as a Salesforce partner
-
-
-
3,000+
Salesforce trained staff globally
-
-
-
Leading
Global Salesforce agency partner
-
Top 6
Overall worldwide partner
-
20+
Years as a Salesforce partner
-
Expertise Beyond Implementation
A digital transformation initiative requires more than just technical know-how; it also calls for a partner who can effectively align strategy, execution, and customer experience management. Our experienced Salesforce consultants anticipate challenges, ensuring not only a smooth implementation but also a solution that meets your audience's expectations.
Our commitment to collaboration is unwavering. Projects are carefully de-risked by our team, ensuring every action is in line with your goals and provides real value to your company. Here's how we guarantee transparency and success:
- Engage at Every Level: Consistent communication with stakeholders, ensuring alignment from vision to execution.
- Bring Your Vision to Life: Through prototypes and continuous demos, we build solutions that improve employee productivity and customer satisfaction.
- Real-Time Progress Insights: Our development boards offer stakeholders a transparent view of the project's evolution.
- Comprehensive Documentation: Produce technical artifacts including technical documentation, process flows, end-user guides & more.
Sales Cloud
Elevate your sales with Merkle's Navigator Level II expertise, offering centralised management, anytime access, and scalable solutions that prioritise deal closures.
Service Cloud
With Merkle's Navigator Level II expertise, enhance agent productivity through expert-driven multi-channel support, streamlined workflows, and comprehensive agent resources.
Marketing Cloud
Merkle, a Navigator Level II Marketing Cloud Specialist, seamlessly integrates digital channels to optimize your marketing performance and drive growth.
Industry Clouds
Catering to diverse sectors, Merkle excels in Industry Cloud Delivery, encompassing Financial Service Cloud, Automotive Cloud, Retail Cloud, Manufacturing Cloud, Health Cloud, and beyond, ensuring tailored solutions for each industry's unique needs.
Commerce Cloud
Merkle's expertise in Commerce Cloud allows us to build user-centric B2C and B2B commerce sites that provide individualised shopping experiences across all channels.
Experience Cloud
Merkle crafts vibrant communities, forums, and apps through Experience Cloud, offering expert-driven portals and self-service solutions for enhanced user engagement.
Support Services
Businesses of sizes can benefit from Merkle's customized Salesforce support, designed with support models that adapt to meet changing customer needs
Customer 360 Platform & Lightning Migration
Merkle, "as Salesforce Navigator Experts in Customer 360," offers seamless CRM transformation via "expert-driven transition strategies to the intuitive Lightning platform.
Einstein AI & Data Cloud
In partnership with Salesforce, Merkle brings advanced AI capabilities to the platform. As leaders in Data Cloud Delivery, we harness cloud data for smarter insights and optimal results.
CPQ
Merkle's CPQ specialists offer expert guidance for accurate quotes, leveraging innovative solutions from Salesforce CPQ for streamlined sales processes.